SHIPPING POLICY
Processing time
Order Cut-Off Time: 6PM (Eastern Standard Time) Monday to Friday.
Order processing time: All orders are processed within 1-3 business days (except Saturday, Sunday and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
If we receive a large number of orders, delivery may be delayed by several days. Please allow additional delivery days. If there is a significant delay in delivering your order, we will contact you via email.
Shipping time
The estimated delivery time is within 7-15 business days (maybe take longer, depending on destination) from the date the order has been shipped. Deliveries will be made Monday through Friday (excluding holidays).
However, there will be cases that we can’t foresee such as weather conditions or logistical challenges might result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email.
Shipping Fees
The costs for standard shipping are $6.99 for all orders.
Shipping method
Our available shipping methods and carriers, depending on your location and size of the item(s) purchased.
Shipping Destination
We offer shipping to the United States. Please contact our customer service staff if you live elsewhere and need assistance.
Wrong shipping address
If the shipping address on your order is incorrect, please contact us at [email protected].
If for any reason, a package is returned to us due to incorrect address, unclaimed, etc., the customer is subject to the additional shipping fee for the package to ship out again. Please make sure to enter the correct address before checking out your shopping cart.
If you need to change the shipping address after the package leaves our facility, there is a chance that we won’t be able to change the address. Customer is also responsible for any additional fee caused during the process.
Contact Us
If you have any inquiries or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team at:
E-mail: [email protected]
Address: 13 Pauline St Unit C, Winthrop, MA 02152, USA
Monday – Friday | 8:00 AM – 6:00 PM (EST)