SHIPPING POLICY
Processing time
Our standard processing time for orders is 1-3 business days (Monday – Friday), excluding weekends and holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping time
The estimated delivery time is within 7-15 business days (maybe take longer, depending on destination) from the date the order has been shipped. Deliveries will be made Monday through Friday (excluding holidays).
However, there will be cases that we can’t foresee such as weather conditions or logistical challenges might result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email.
Shipping Fees
The costs for standard shipping are $6.99 for all orders.
Shipping method
Our available shipping methods and carriers, depending on your location and size of the item(s) purchased.
Shipping Destination
We offer shipping to the United States. Please contact our customer service staff if you live elsewhere and need assistance.
Change to order information
Unfortunately, we won’t be able to change an order once it is placed in the system.
Wrong shipping address
If the shipping address on your order is incorrect, please contact us at [email protected].
If for any reason, a package is returned to us due to incorrect address, unclaimed, etc., the customer is subject to the additional shipping fee for the package to ship out again. Please make sure to enter the correct address before checking out your shopping cart.
If you need to change the shipping address after the package leaves our facility, there is a chance that we won’t be able to change the address. Customer is also responsible for any additional fee caused during the process.
Cancel order
Once the order is dispatched from our facility, we won’t be able to cancel it. Before that, contact customer support for assistance.
Contact Us
If you have any inquiries or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team at: [email protected].